Privacy Policy

Welcome to VALOSTORE ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data in compliance with global data privacy standards (including GDPR and CCPA). This Privacy Policy explains how we collect, process, and safeguard your information when you visit our website and purchase digital game assets.

1. Information We Collect

We only collect the essential information required to facilitate secure digital account transactions and prevent fraudulent activities:

• Account Data: Username and encrypted credentials created during registration.
• Technical Information: IP address, browser type, operating system, and unique hashed identifiers (External ID) to optimize site performance and security.
• Transaction Identifiers: Third-party payment transaction IDs (e.g., PayPal order IDs, Crypto TxIDs). We do not collect or store full credit card details or financial passwords on our servers.

2. Data Analytics & Tracking Technologies

To improve user experience, deliver personalized content, and optimize promotional performance, our website utilizes industry-standard tracking technologies:

• Meta Pixel & Conversions API (CAPI): Measures ad performance and optimizes ad targeting based on user interactions.
• TikTok Pixel Engine: Tracks conversions and measures ad engagement.
• Google Tag Manager / Analytics: Collects anonymous session statistics to help us improve site navigation.

3. How We Use Your Information

Your collected data is strictly utilized for operational and security purposes, including:

• Delivering instant automated order details immediately upon payment completion.
• Verifying transaction legitimacy and protecting our platform against chargeback fraud.
• Providing customer support through our official Discord and Telegram channels.

4. Third-Party Payment Gateways

All payments are processed externally via securely encrypted gateways including PayPal and NOWPayments (Cryptocurrency). Your interaction with these gateways is governed by their respective privacy policies.

5. Data Security & Storage

We implement technical and organizational security measures, including SSL/HTTPS encryption and SHA-256 password hashing, to protect your data against unauthorized access, alteration, or disclosure.

6. Intellectual Property Disclaimer

VALOSTORE operates as an independent trade marketplace for digital assets. Valorant is a registered trademark of Riot Games, Inc. VALOSTORE is not affiliated with, associated with, or endorsed by Riot Games, Inc.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to our support team via:

• Discord: duk9305
• Telegram: @valostorech